Vendor Scorecard
Facing fill rate says whether the cooler is full. This says whose inputs are behind it when it isn't — service, order quality, and what store teams are reporting.
Facing fill rate
Read off store cooler photos, all vendors.
Planogram compliance
Slots holding the item the plan calls for.
Schedule compliance
Expected stops that happened, on the day committed.
Visit frequency
Stops made divided by stops expected.
On the committed day
Share of stops made that landed on the day committed. A stop that rolls a day still gets made, but the order was written against the original date.
Order deviation
Total distance from throughput, over and under summed.
Over-ordered
Above throughput. Spoilage and dead cooler space.
Under-ordered
Below throughput. Sold out before the next stop.
Service exceptions
How vendor field teams do the work.
Insufficient merchandising time
Promotional materials not posted or removed
Back room left disorganized
Unprofessional conduct
Product damaged during service
Service behavior only. Inventory and ordering issues route the same way but are not counted here.
Vendors
Click a vendor for the period trend, scope breakdown, and what stores logged. Expand a row for the sub-components.| Shelf | Service | Store feedback | |||||
|---|---|---|---|---|---|---|---|
Keurig Dr Pepper Dr Pepper, Canada Dry, Snapple, Core | 83% | 80% | 66% | 20% | 1.2 | 6h 20m | |
PepsiCo Pepsi CSD, Gatorade, Celsius | 84% | 82% | 72% | 25% | 1.4 | 5h 50m | |
Coca-Cola Coke CSD, Monster, Powerade, Dasani, fairlife | 88% | 87% | 87% | 13% | 0.8 | 2h 05m | |
Red Bull Red Bull | 90% | 91% | 94% | 7% | 0.5 | 1h 10m | |